Your AI freight forwarding employee.
Every shipment comes with a pile of operational work: coordinating carriers, terminals and truckers, preparing quotes, creating labels, drafting and checking bills of lading, and tracking the shipment until it is delivered. In most forwarding teams that work is done by hand, by email and phone, per shipment and per counterparty.
24freight is an AI employee that takes that work over and makes it easier. It works in your mailbox, your TMS and the carrier portals, just like a colleague would, and handles the routine from booking to delivery. Your team keeps the decisions that need judgment.
The problem we solve
Shipment follow-up is persistence work, not knowledge work. It is spread across inboxes, carrier portals and phone calls, and deadlines like free days and cut-offs keep running while teams wait for replies. That costs forwarders time, demurrage and customer goodwill.
Who we serve
Freight forwarders, NVOCCs, customs brokers and in-house logistics teams that handle sea, air and road shipments and deal with many carriers, terminals and truckers every day.
Our product
24freight is a cloud-based AI employee for freight forwarding. It connects to a team's mailbox and TMS, picks up the work on every shipment and handles it through email, carrier and terminal portals, and phone. Every action is logged, and teams can choose to approve messages before they go out.
Business model
24freight is sold as a software subscription (SaaS) to logistics companies, priced by the volume of shipments the agent handles. There is no hardware and no new system for counterparties: it runs entirely in the cloud on existing channels.
What 24freight does for you
One AI employee for the operational work around every shipment, from the first quote to delivery.
Coordination
Books and aligns carriers, terminals, depots and truckers, and reschedules everything when a plan changes.
Quoting
Collects rates from carriers and partners and prepares quotes for your customers to review and send.
Labelling
Creates shipping labels and shipment documents from the booking data, ready to print.
Bills of lading
Drafts bills of lading, checks them against the booking and chases corrections with the carrier.
Track & trace
Follows every shipment across carrier and terminal portals and flags delays before they cost you.
Follow-up
Chases every open question by email, portal and phone until there is an answer, without forgetting a shipment.
See the product
This recording shows 24freight working through a shipment inbox.